The future of work

AI & Algorithms in the Future of Work

Over the past decade, the way we work has undergone a radical change. Technologically and business-wise, we have found new ways of applying automation to increase productivity. In the next ten years, we will face even greater challenges as artificial intelligence and robotics continue to gain ground in the workplace. How will algorithms affect the “Future of Work”? How will they help us get work done? And what role will humans play in a world where machines are becoming increasingly intelligent?

Over the past decade, the way we work has undergone a radical change. Technologically and business-wise, we have found new ways of applying automation to increase productivity. In the next ten years, we will face even greater challenges as artificial intelligence and robotics continue to gain ground in the workplace. How will algorithms affect the “Future of Work”? How will they help us get work done? And what role will humans play in a world where machines are becoming increasingly intelligent?

Future of work - Virtual Reality

The fourth industrial revolution

Ever since the first industrial revolution, we have seen that productivity increases with automation. For example, research agency McKinsey reported that the steam engine increased workforce productivity by 0.3%, and the emergence of IT has increased productivity by 0.6%. In the current, fourth industrial revolution, productivity is expected to increase from 0.8% to 1.4%. The adoption of technology such as robotics, artificial intelligence, and machine learning is the primary driving force behind this development.

Researchers at the University of Oxford predict that many jobs will disappear in the next decade. And it is not only jobs that involve a lot of repetitive actions that are susceptible to algorithms, but also those for the highly educated. However, there are plenty of scenarios in which humans will emerge victorious. Bringing humans and algorithms closer together will create more space for well-being. But how will this affect your organization and how can you use this to your advantage?

The new normal

One of the biggest shocks in recent years was, without doubt, the coronavirus pandemic. Everyone suddenly had to work from home, which meant that many organizations had to unexpectedly implement a variety of measures. All meetings took place online and many companies had to find new ways to share information.

We realized that working from home created flexibility. For some, it was a blessing – it meant that they could spend more time with their families. The commute had gone, and the working day became more productive because people could plan it the way they wanted. For others, working from home was actually more of a burden. Many people became more isolated, and they sorely missed social interactions and the dynamics of office life.

Future of work - online meetings

Now that the world is gradually opening up again, discussions and visions about the future of work are starting to emerge. Which aspects of our working life will return to the way they were before the pandemic, and which things have changed for good? We anticipate a number of trends whereby technology will serve as a catalyst.

Future of work - online gesprekken met colega's

Five trends that are reshaping work

Continuous Journey

One thing is certain: the future of work is never ‘finished’. Sooner or later, everyone who delves into the topic discovers that the technical side of things is not that much of an undertaking.

After all, the technology has already demonstrated its practical merits and we can also guide you through the process. The real challenge lies in the adaptation and the way in which work is organized in the future. Because, ultimately, that is the key to success. And that’s where Broad Horizon can help.

We understand that every organization is different. As such, we have developed an approach that consists of several phases: Envision, Onboard, and Journey. By working methodically through the three phases, we make the technology accessible to you and enable your employees to actively participate in the process. While doing so, we also gather insights about the organization, its goals, and its target groups – insights that we use as a foundation for developing a roadmap based on smaller use cases. A number of quick-wins are often instantly for the taking.

Future of Work – Practical applications

A variety of technological and social developments come together to shape the Future of Work. The following solutions are just a few of examples:

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Carintreggeland (customer case)

Carintreggeland’s ambition in terms of IT is to support employees in such a way that they can fully focus on providing tailor-made care to clients, and thus become a modern and innovative care organization that is ready for the future. As such, in 2018, they teamed up with Pink Elephant and the Pink 365 workplace.

Building blocks

The future of work begins today. There is no ready-to-use product that you can buy and suddenly find yourself transported into the future. But there are many solutions that bring together data, AI, and work in different areas, making people more productive and happier.

Power Platform

The low-code/no-code Power Platform can be used to perform automated processes based on data from IoT, for example when exceeding a certain threshold. This can be applied directly to the work process via a PowerApp.

DOTS Predictive Services

Our prediction models based on machine learning help us better predict maintenance work on equipment and potential failures based on collected IoT data. The result? An improved customer experience and lower operational costs.

Managed Cloud

An important starting point for any IoT initiative is the central cloud environment where all data is stored. And since, over time, we are talking about huge amounts of data, we have specific ready-to-go configurations based on Azure IoT available for IoT where it comes to computing power, performance, and storage capacity.

Pink365

The ultimate personal and scalable workplace. Thanks to Pink365, users have access to everything they need to do their job from a single portal.

Target to Data

With our Target-to-Data approach, we bridge the gap between the organization’s strategic objectives and the implications for data management and technology.

Managed Security

Protecting systems is becoming increasingly important. We have developed a service specifically for IoT contexts where large amounts of (user) data is stored that continuously monitors and optimizes security.

Microsoft Viva

A modern workplace application where communication, knowledge, learning and insights about work come together in one place. Viva uses the many apps that the Microsoft ecosystem has to offer and integrates them into one solution.

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