Servicedesk for endusers
Broad Horizon’s service desk for user issues and questions. The service desk can be reached during and outside office hours.
What are the challenges
Maintaining one’s own (internal) service desk is a considerable investment, while business-critical IT must always be on in order to be able to serve flexible employees. An IT service desk helps to report and improve software incidents (incident management) and change requests. It is an important lynchpin in keeping day-to-day IT operations running.
What are the solutions
The Broad Horizon service desk can be reached for questions of (end) users and in case of calamities. One of the goals of our service desk is to make (end) users happy by helping them quickly and adequately with reports, requests and questions. Our service desk staff deal with our customers’ reports, requests and questions on a daily basis and help them with advice.
Share your challenge
Tired of lagging behind the rest of the market? Want to get ahead of your competition? Then it’s time to partner with us. We can help you get where you want to be.