RETAIL & FASHION
We see that the distinguishing value of retailers and fashion companies is no longer formed by the product and the price, but that this shifts to value creation and customer experience.
Surprising, personalised shopping experiences throughout the customer journey.
New concepts and models support the customer experience and enable new business models and services.
Continuously optimised retail processes and activities through a smart platform that unburdens and grows with you.
Encourage collaboration between consumers, shop staff and head office.
Trends & ontwikkelingen
The customer expects the same products, offers, service and brand experience on every channel. The role of the physical shop is changing, with other values becoming more important. More and more companies want constant insight to make informed decisions and discover what customers want. We see that retailers who are able to respond quickly to the changing market continue to be successful. Technological innovation has a major impact on customer behaviour. Insights from data are decisive to discover what customers want.
In addition, insight into the internal organisation is crucial. The right stock at the right time in the right place is one of the biggest challenges for retailers and fashion companies. We see the right choice of assortment and its availability through the right channel as an important development in the field of the smart application of data. The model shows the specific trends and developments that affect customers, employees, business processes and the future of your organisation.
We help retail organisations respond to these developments so that they become flexible, resilient and resilient to changes in the market. We do this by means of our continuous-approach, through which we, as partners, map out the specific challenges for your organisation, solve them and look further into opportunities in the world of tomorrow and the day after tomorrow.
Curious about how your organisation can respond to this and be at the forefront of the market? Then please contact us.
We were faced with a number of choices, including the implementation of an ERP system. We saw Dynamics as a good alternative for this.”
Evert Zaal
IT-manager
Big Bazar
Collaboration
Retail Connected is a collaboration of software companies that offer ‘Best-of-breed’ retail solutions. The core of Retail Connected consists of Microsoft Dynamics 365, which we complement with solutions developed specifically for retail. Broad Horizon works together with Cow Hills, Slimstock, Colleqtive, Darwin and Wolfpack. Thanks to the seamless integration of the best retail solutions, Retail Connected incorporates the best practices and best values from the retail sector.
By making optimal use of cloud solutions, with Retail Connected you only pay for what you need. With Retail Connected, we offer you the standard, scalable and manageable solution you need. Broad Horizon takes full responsibility for the implementation and management.
For more information and customer cases, please visit Retail Connected or contact us.
Success customer stories
At Broad Horizon, the partnership with our customers is central.
Read below some of our fine collaborations in the retail market:
CUSTOMER CASE
Big Bazar: From a paper Bible to a closed goods flow
Evert Zaal (IT manager of Big Bazar) talks about the app developed together with Colleqtive for ordering stock and streamlining the stock of goods by linking the goods receipt.
CUSTOMER CASE
Big Bazar: the cloud is our new standard
The discount chain Big Bazar has existed since 2007 and in recent years has rapidly grown into a discount formula with almost national coverage in the Netherlands and a number of shops in Belgium.
CUSTOMER CASE
Homefashion Group – Kwantum
The Homefashion Group has renewed its business processes with Microsoft Dynamics 365. With this cloud platform, the organisation reduces the complexity associated with the use of multiple business applications.
KLANTCASE
Ranzijn garden & animal
Ranzijn garden & animal looks back with satisfaction on the introduction of the omni-channel solution from Broad Horizon (formerly GreatCircle). After a thorough selection, this solution based on Microsoft Dynamics AX for Retail was chosen.
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