Finance

The financial sector is about trust, security, personalisation and customer experience. The sector is developing more and more rapidly, influenced by digitisation of the sector, political uncertainties and the transition to a sustainable society and economy. This development drives the search for new customer and revenue models, for example the shift to micro-services rather than the management of the entire value chain.

Engage your customers

Empower your employees

Improve business processes

Become future-proof

Trends &
developments

Financial service providers are increasingly shifting towards digital service providers. Customer trust and a uniform customer experience are central to this. Ethical investments are becoming more and more important. Tighter legislation and regulations have had a major impact on the sector and have opened up the market to non-traditional entrants. Fin & legal tech offers opportunities, but can also be a threat. The model shows the specific trends and developments that affect customers, employees, business processes and the future of your organisation.

We help financial institutions respond to these developments so that they become flexible, resilient and resilient to changes in the market. We do this using our continuous-approach, which enables us, as partners, to identify and solve the specific challenges for your organisation and look further into opportunities in the world of tomorrow and the day after tomorrow.

Curious about how your organisation can respond to this and be at the forefront of the market? Then please contact us.

Inspiration

At Broad Horizon, the partnership with our customers is central. Read below about one of our fine collaborations. Or download the trend report 2020.

Webinar: Empower your employees

During this webinar on November 3rd 2020, we will show you how you can enable your employees to work data-driven.

Download: Trendrapport Finance

This report sets out the main trends in demography, economics, the environment and politics and looks at what these developments mean for the financial sector.

Download

Vlog: discussions on Finance

In this vlog we will take you along in 15 minutes in different subjects that are playing in the Finance market. The subject this time is Data.

Watch here

Customercase: Optimix

The cooperation with Handelsbanken Nederland offered Optimix Asset Management the opportunity to acquire new clients for its own services.

Klantcase: Blue Sky Group

Broad Horizon (former House of Engagement) has upgraded the relationship management system for Blue Sky Group. The upgrade is a new starting point to optimise the use of the relationship management system within the organisation.

Webinar: Engage your Customer

Online has become the largest distribution channel for more and more financial institutions. Not only the communication, but also the interaction and the operational process are increasingly going via digital platforms and apps.

Watch back

Blog: A financial product is not a tesla

Heutmekers sees a similar development in the financial services market. “Whether investing, investing or insuring; across the board you see a number of identical trends”.